Beginning in September, ANA will introduce a service it calls “Doctor on Board” for international flights.

ANA Launches 'Doctor on Board' Program

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ANA Launches 'Doctor on Board' Program
The Japanese carrier ANA hopes to do away with the need to make loudspeaker inquiries about whether there’s a doctor on the plane.

Beginning in September, ANA will introduce a service it calls “Doctor on Board” for international flights. Under the program, ANA will ask doctors to register in advance for the flight they will be on. Registration will be available to licensed physicians who are members of the ANA mileage club.

“Should an injury, illness or other medical emergency occur mid-flight, cabin crew will no longer have to make an initial announcement and ask if there are any doctors on board,” the carrier said. “Instead, they will be able to directly seek the help of any physicians on the flight.”

The result, the carrier said, will be more rapid medical response.

As part of the “Doctor on Board” program, ANA will also provide additional details on medical supplies available on each flight, allowing both registered doctors and passengers with injuries and illnesses to confirm the information in advance of their trips.

ANA is developing software to reduce language barriers during a medical response. The software will include medical terms in various languages, which will be vocalized via tablets carried by crew members. The software will cover 17 languages by October, ANA said.

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